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How In-Home Care Works

Clear steps. Thoughtful support. Peace of mind for families.

Starting in-home care shouldn’t feel overwhelming. We guide families through each step — making the process simple, transparent, and reassuring from the very first conversation.

Step 1.

Talk With Us

It starts with a simple conversation.

We take time to understand your parent’s current situation, daily challenges, and what matters most to your family. You don’t need to have all the answers — that’s our role.

Whether your parent is returning home after a hospital stay, receiving hospice care, or beginning to need extra daily support, we help you determine what kind of care makes sense right now.

Step 2.

Create a Personalized Care Plan

Care that fits real life — not a one-size-fits-all solution. Based on your parent’s needs and ADLs, routines, and preferences, we create a personalized care plan that supports daily living while respecting independence and dignity.

Care plans can include:

  • Daily living support and companionship

  • Personal care and mobility assistance

  • Memory support and routine-building

  • Short-term or ongoing care, depending on your situation

 

As needs change, care plans can be adjusted — without starting over.

Step 3.

Ongoing Support & Family Communication

You’re never left wondering how things are going. Our care doesn’t stop once services begin. We provide ongoing coordination and communication to ensure care remains consistent and responsive.


Families receive:

  • Regular updates and check-ins

  • Adjustments as care needs evolve

  • A reliable point of contact for questions or concerns

For families living apart from their parents, this ongoing communication brings reassurance and clarity.

Step 4.

Continuity of Care & Peace of Mind

Support you can rely on — even when circumstances change. Life is unpredictable. If a caregiver is unavailable due to illness or time off, we arrange qualified backup support to ensure continuity of care.


As an agency, we manage scheduling, payroll, insurance, and caregiver coverage — so families don’t have to worry about logistics, liability, or disruptions. Our goal is simple: to help your parent remain safely supported at home, while giving your family confidence and peace of mind.

You don’t have to navigate this alone.
We’re here to help you make thoughtful, informed decisions for your parent — every step of the way.

No obligation. Just a conversation.

© Holly Services INC. All rights reserved.

Serving Los Angeles & Orange County since 2004.

Bilingual support available (English / Japanese)

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