Home Is Where Memory Feels Safest.
Even As It Changes,
We Help Your Parent Stay There.
For families caring for a parent with memory loss or dementia — we help them stay safe, comfortable, and at home, for as long as it's possible.
A quick look at who we serve
50%
of our clients live with memory loss or dementia
A wide range
from early memory loss to moderate dementia
Caring for memory loss isn't the exception here.
It's part of our everyday work.
Holly Services has cared for families across California and Hawaii since 2004. Across those homes, memory loss and dementia are simply part of our everyday work — close to half of the families we serve, both here in Los Angeles and in our Hawaii community.
We support families through a wide range of memory conditions — from the first signs of forgetfulness, through moderate dementia, and across many types, including Alzheimer's and Lewy body dementia. We also care for those who remain physically well but need attentive support for memory and cognition — a group that, through our day care as well as in the home, many agencies find difficult to support, and one we support every day.
In the past five years alone, we've cared for more than 140 families living with memory loss.
We want to be honest about what in-home care can and cannot do.
When dementia reaches a stage that requires around-the-clock supervision, a home setting may no longer be the safest choice.
Where we help most is the journey before that — from the first signs of forgetfulness through moderate dementia, while your parent can still live meaningfully at home.
We don't follow a branded method.
We follow the person in front of us.
Many agencies promote a named program for dementia care. We've chosen a different path — one we simply call client-centered care.
It means we don't correct, rush, or argue with the people we care for. When someone asks the same question again, or remembers things differently, we don't tell them they're wrong. We meet them where they are, and enter their world rather than forcing them into ours. For someone living with memory loss, that difference is everything — it's the difference between a day full of anxiety and a day that feels safe.
Anyone can say they're patient. Here's why we can actually do it, day after day.
Reason1
Cultural understanding
Most of our caregivers share an Asian cultural background with the families we serve. That shared understanding makes it easier to accept the behaviors dementia can bring — the pride, the reserve, the wish not to be a burden — without judgment, and to respond in a way that feels familiar and respectful to your parent.
Reason2
Patience as a personal quality
Our caregivers bring a calm, unhurried patience that dementia care asks for again and again. Answering the same question gently, without frustration, isn't a technique from a manual — it's who they are. And because they stay with us for an average of over seven years, your parent sees the same familiar, trusted person, not a rotating list of strangers.
Reason3
Objective observation
Meeting someone where they are also takes clear eyes. Across both California and Hawaii, our team has cared for a wide range of cases — and that experience lets us understand what each person truly needs, calmly and objectively. Behind every caregiver, our office keeps track of how each client is changing and how we're responding, so the right support and backup are always in place. This is knowledge held by the whole team — not a name on a brochure, but real, shared expertise.